Overview
This website is operated by Snowboard Lab. Throughout the site, the terms “we,” “us,” and “our” refer to Snowboard Lab. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including those additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence. You may not use our products for any illegal purpose or violate any laws in your jurisdiction. Any breach of these Terms will result in immediate termination of your services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment data) may be transferred unencrypted over networks. Payment information is always encrypted during transfer through secure third-party providers.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be solely relied upon for making decisions without consulting more accurate or timely sources of information.
4. Modifications to the Service and Prices
Prices for our gear are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.
5. Products or Services
Certain snowboards or accessories may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order. You agree to provide accurate and up-to-date purchase and account information. Since we utilize manual payment verification (Bank Transfer and Apple Pay), accuracy in your contact information is vital for order completion.
7. Optional Tools
We may provide access to third-party tools (such as shipping calculators) “as is” without warranties. Your use of optional tools is entirely at your own risk.
8. Third-Party Links
Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, or privacy practices of third-party materials or websites.
9. User Comments and Submissions
By submitting feedback or reviews, you grant us permission to use and distribute them without restriction. You agree not to submit unlawful, defamatory, or harmful material.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors or omissions and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
12. Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to violate rights, distribute malware, or engage in any prohibited activities that interfere with the security or functionality of the Service.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted or error-free service. Snowboard Lab shall not be held liable for any damages resulting from your use of our website or services.
14. Indemnification
You agree to indemnify and hold harmless Snowboard Lab and its affiliates from any claims arising from your use of the website or breach of these Terms.
15. Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
16. Termination
These Terms remain effective unless terminated by either party. We may terminate access immediately if you breach these Terms.
17. Entire Agreement
These Terms, along with our other posted policies, constitute the entire agreement between you and Snowboard Lab.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, USA.
19. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right to modify these Terms by posting updates to our website.
20. Contact Information
Store Name: Snowboard Lab
Address: 7794 Longs Peak, Jurupa Valley, CA 92505
Email: support@snowboardlab.com
Phone: (707) 340-4593
Customer Service Hours: * Monday – Friday: 9:00 AM – 5:00 PM (PST)
- Saturday – Sunday: 10:00 AM – 3:00 PM (PST)
Response Time: We aim to reply within 1–2 business days.