Welcome to Snowboard Lab!
By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site. If you do not agree to these terms, please refrain from using our website.
1. General Information
1.1 Acceptance of Terms By using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other applicable laws or regulations.
1.2 Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the site after changes signifies your acceptance of the updated terms.
2. Products and Services
2.1 Product Descriptions We strive to provide accurate descriptions and imagery of our products. However, we do not warrant that product descriptions or other content on the website is accurate, complete, reliable, current, or error-free.
2.2 Pricing All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
2.3 Availability Product availability is subject to change. We do not guarantee the availability of any item and reserve the right to limit quantities or discontinue products at our discretion.
2.4 Order Acceptance Your order is an offer to purchase a product. We may accept or decline your order at our discretion. If we are unable to fulfill your order, we will notify you and provide a refund if necessary.
3. Payment and Billing
3.1 Payment Methods We accept various payment methods as listed on our website. By providing payment information, you represent and warrant that you have the right to use the payment method selected.
3.2 Billing Information You agree to provide accurate, complete, and up-to-date billing information. We may take steps to verify your payment method before processing your order.
4. Shipping and Delivery
4.1 Shipping Policy We ship orders to the address provided during checkout. Shipping costs and delivery times are calculated based on your location and the selected shipping method, as detailed in our [Shipping Policy].
4.2 Delivery Issues We are not responsible for delays caused by carrier performance, weather, or customs processes. Please contact the carrier directly for issues related to transit.
4.3 Risk of Loss Title and risk of loss for products purchased from our website pass to you upon delivery to the carrier.
5. Returns and Refunds
5.1 Return Policy We accept returns within 30 days of delivery. Products must be unused, in original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Please see our [Refund Policy] for full details.
5.2 Refunds Refunds will be processed to the original payment method once we receive and inspect the returned product. Please allow up to 14 business days for processing.
6. Intellectual Property
6.1 Ownership All content on our website, including text, graphics, logos, and images, is the property of Snowboard Lab or its content suppliers and is protected by intellectual property laws.
6.2 Use of Content You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
7. User Conduct
7.1 Prohibited Activities You agree not to engage in any activity that may harm or interfere with the operation of our website, or violate any applicable laws or regulations.
7.2 Account Security If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
8. Limitation of Liability
8.1 No Warranty Our website and products are provided “as is” without any warranties of any kind, either express or implied. We do not guarantee that our website will be free from errors or uninterrupted.
8.2 Limitation of Liability To the fullest extent permitted by law, Snowboard Lab shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
9. Indemnification
You agree to indemnify, defend, and hold harmless Snowboard Lab, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of our website or your violation of these Terms and Conditions.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Snowboard Lab operates, without regard to its conflict of law principles.
11. Dispute Resolution
Any disputes arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
12. Contact Information
If you have questions about this policy or your data, please reach out to us:
Snowboard Lab 📍 7794 Longs Peak, Jurupa Valley, CA 92505
📧 Email: support@snowboardlab.com
☎️ Phone: (707) 340-4593
Business Hours:
Sunday: 10 AM – 3 PM (PST)
Monday – Friday: 9 AM – 5 PM (PST)
Saturday: 10 AM – 3 PM (PST)